Benchmarking is a proven practice and
core process of strategic management. But how can this practice be
applied appropriately to explore the possibility of process improvements
in payroll services? To shed some light on this subject, let’s address
some questions payroll managers may have concerning payroll and
benchmarking.
When left alone, payroll managers
believe their departments employ the best and latest practices. But when
they actually compare themselves to others, they’re able to confirm
their assumptions or find areas requiring improvement. If your payroll
department operates without peer-benchmarking, it doesn’t know if it’s
performing at its peak, its nadir, or somewhere in between.
Payroll
is subject to cost controls and seeks ways to improve performance to
minimize costs. Best practices help to cut costs and maintain
compliance. Benchmarking then takes the best practices from other
payroll departments and improves yours to save time and further costs.
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